Legal Claims and Payment Plans for Receivables and Advanced Collections Part 4
ENFORCEMENT TAB
The Enforcement tab is used to record details of actions taken through a court. It allows the DCO to enter court and claim references, significant dates and costs and interest charges added to the claim. If costs and interest charges are added the claim amount and current balance are automatically changed. Lewisham uses Money Claim Online, the on-line court case entry system, and the screen is tailored to fit with this. Case details produced by Money Claim Online are entered into the Enforcement tab. When a claim is first registered with the court a Claim Number is allocated by the court; the the DCO may set the Claim Reference to this number if required. There is no interface between Money Claim Online and Financials so the DCO has to enter the information into Financials manually.
The Recovery Stage is used to keep track of the status of the claim, possible values are:
Distress Warrant Court bailiffs to pursue claim
Judgement by Default Customer did not contest claim in court
Payment Order Court enforced payment plan
Third Party Debt Order Claim to be paid from customers account with bank or building society
Stat. Demand Statutory Demand
Bankruptcy Petition Customer to be declared bankrupt
Order for Sale Court order for sale of customers property
Order for Questioning Customer ordered to attend court
In Preparation Not yet active
The Stage Date tells when the claim entered its current Recovery Stage.
The Enforcement tab is changed only by the DCO’s. The system never makes any changes to the information in this tab. The DCO’s may produce reports of claims using the information shown in the tab but the system does not take any action based on this information.
DEBT COLLECTOR TAB
The Debt Collector tab is used to store details of the debt collection agency that a claim has been referred to. No automatic actions are taken based on this information but it may be used in reports. The debt collector is selected from a picklist maintained as a quickcode.
BAILIFF TAB
The Bailiff tab is used to store details of the bailiff that a claim has been referred to. No automatic actions are taken based on this information but it may be used in reports. The bailiff is selected from a picklist maintained as a quickcode.
Please see part 5 for the Payment Plan Tab. Also this series is available on the White Paper library.